customer service

At Whiskwell™, we believe customer care should be as thoughtful as the products we create. If you ever have a question or concern, we’re here to help.

Order Questions

• Order Status: You’ll receive an email confirmation once your order is placed, and another when it ships with tracking details.

• Shipping Times: Orders are typically processed within 2–3 business days. Transit times depend on your selected shipping method and carrier.

Issues with Your Order

• Because our products are perishable, we cannot accept returns.

• If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

• Email us at hello@whiskwell.co with your order number and a brief description (photos encouraged). We’ll always work to make it right.

Product Information

Details, ingredients, and nutrition facts are listed on each product page. If you’d like more information, reach out and we’ll gladly provide it.

Contact Us

• Email: hello@whiskwell.co

• Hours: Monday–Friday, 10 AM–7 PM CST