Terms of Service

OVERVIEW

This website is operated by The Southern Whisk LLC, DBA Whiskwell. Throughout the site, the terms “we”, “us” and “our” refer to The Southern Whisk LLC. Whiskwell offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our Site. By using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store are also subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website after changes constitutes acceptance of those changes.

Our store is hosted on Squarespace, Inc., which provides us with the online e-commerce platform that allows us to sell our products and services.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose, nor may you violate any laws in your jurisdiction (including copyright laws).

A breach of these Terms may result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted across networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or not current. The content is provided for general information only. Reliance on it is at your own risk.

We may modify the contents of this site at any time, but we are under no obligation to update information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice.

We are not liable for any modification, price change, suspension, or discontinuance.

SECTION 5 – PRODUCTS OR SERVICES

Some products or services may be available exclusively online and may have limited quantities. Returns and exchanges follow our Return Policy.

We make every effort to display product colors and images accurately but cannot guarantee your monitor’s display is exact.

We may limit sales by person, region, or jurisdiction at our discretion. We may discontinue products at any time.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may limit or cancel quantities per person, household, or order. If we make changes to or cancel an order, we may notify you via the email or phone provided.

You agree to provide accurate, current, and complete purchase and account information.

For more details, see our FAQ and Return Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools without monitoring or control. You agree that such tools are provided “as is” and without warranties. Use is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, or services may include materials from third parties.

We are not responsible for third-party materials or websites and disclaim liability for any transactions made with them. Please review third-party policies before engaging.

SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send submissions, ideas, or materials, you agree that we may edit, copy, publish, or distribute them without restriction.

You agree your comments will not violate any rights of others and will not contain unlawful or harmful material.

We may remove content at our discretion but are not obligated to.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the site may contain typographical errors or omissions. We reserve the right to correct them, update information, or cancel orders without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for unlawful purposes, including but not limited to:

• Violating intellectual property rights,

• Harassing or discriminating against others,

• Submitting false information,

• Uploading viruses or malicious code,

• Collecting or tracking others’ personal information,

• Spamming, phishing, or scraping,

• Obscene or immoral purposes,

• Interfering with security features.

We reserve the right to terminate use for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, timely, secure, or error-free service.

You agree that use of the Service is at your sole risk. All products and services are provided “as is” and “as available” without warranties, express or implied.

In no case shall The Southern Whisk LLC, Whiskwell, or our employees, affiliates, contractors, suppliers, or service providers be liable for any damages, including lost profits, lost savings, or incidental damages. Some jurisdictions do not allow such exclusions, so limitations may not apply to you.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless The Southern Whisk LLC, Whiskwell, affiliates, officers, contractors, suppliers, and employees from claims arising from your breach of these Terms or your violation of law or rights of a third party.

SECTION 15 – SEVERABILITY

If any provision is determined unlawful, void, or unenforceable, it will be enforced to the fullest extent possible, and the remainder of the Terms shall remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate your access at any time without notice if you fail to comply.

SECTION 17 – ENTIRE AGREEMENT

These Terms, along with our policies, constitute the entire agreement and supersede any prior agreements between you and us.

SECTION 18 – GOVERNING LAW

These Terms and any separate agreements for Services shall be governed by and construed in accordance with the laws of the United States and the state of Texas (where The Southern Whisk LLC is organized).

SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the latest version of the Terms at any time on this page.

We reserve the right to update or replace any part of these Terms. Your continued use of the site following changes constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Whiskwell
The Southern Whisk, LLC
Email: hello@whiskwell.co