returns & exchanges

At Whiskwell™, we want every customer to be happy with their order. Because our products are food-based and perishable, we unfortunately cannot accept returns once items have been shipped.

Issues with Your Order

If your order arrives damaged, defective, or incorrect, please reach out right away. We will always work to make it right.

• Contact us at hello@whiskwell.co with your order number and a description (photos help).

• We will review your issue and offer either a suitable solution.

Non-Returnable Items

• All food products are final sale.

• Gift cards and promotional items cannot be returned or exchanged.

Our Commitment

While we cannot accept returns of perishable items, our team is committed to resolving any problems quickly and ensuring your experience with Whiskwell™ is excellent.